virginiah agnes (@virginiah-agnes)

Information we collect

Account details such as your name, email address, phone number, username, and profile information.
Order and ticket data such as bookings, payments, refunds, event attendance, and support requests.
Technical data such as IP address, browser type, device details, app activity, and log information.
Location-related information where enabled by your device settings or inferred from your IP address.
Communications you send to us or to organisers through the platform.

How we use your information

To create and manage accounts, process ticket purchases, and provide customer support.
To send booking confirmations, event reminders, payout or transaction notices, and important service updates.
To personalise content, recommendations, search results, and event discovery features.
To detect fraud, enforce platform rules, investigate abuse, and protect users, organisers, and Vybent.
To comply with legal, regulatory, tax, accounting, and security obligations.

When we share information

With organisers when needed to confirm bookings, manage access, handle attendee lists, or support an event.
With payment processors and service providers who help us run the platform and complete transactions.
With legal authorities or advisers where required by law or where necessary to protect rights, safety, or the platform.
As part of a merger, acquisition, restructuring, financing, or sale of all or part of the business.

Vybent does not sell your personal information for cash.

Cookies and analytics

We use cookies and similar tools to keep you signed in, remember preferences, and improve performance.
We may use analytics tools to understand traffic, diagnose problems, and improve the user experience.
You can manage some cookie settings through your browser, but disabling them may affect parts of the service.

Data retention and security

We keep information for as long as needed to operate the service, meet legal obligations, resolve disputes, and enforce agreements.
We use reasonable administrative, technical, and organisational safeguards to protect your information.
No online system is completely secure, so users should also protect their passwords and devices.

Your choices and rights

You can review or update parts of your account information from your profile settings where available.
You can unsubscribe from promotional communications, but you may still receive service-related notices.
You can contact Vybent to ask about access, correction, deletion, or other privacy concerns, subject to applicable law.

Children and third parties

Vybent is not intended for children under 13, and we do not knowingly collect personal information from them.
Parents and guardians should supervise minors when using Vybent and should contact us if they believe a child has provided personal information without appropriate consent.
Our platform may link to third-party websites or services, and their privacy practices are governed by their own policies.
Your information may be processed in countries outside your own where our providers or systems operate, subject to appropriate safeguards where required.

Updates and contact

We may update this Privacy Policy from time to time. Continued use of Vybent after an update means you accept the revised policy.

If you have privacy questions, requests, or complaints, please contact Vybent through the official support or legal channels on the platform.

By using Vybent, you acknowledge that you have read and understood this Privacy Policy.

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